Last updated: June 2026

Welcome to Mama Kitchen. These Terms & Conditions govern your use of our website and online services, including browsing our menu, placing food orders, booking events, and contacting us. By using our website, you agree to these terms.

1. About Mama Kitchen

Mama Kitchen is a restaurant in Chemnitz, Germany, offering pizza, bowls, sandwiches, snacks and hearty mains. Through our website you can view our menu, place online orders for pickup or delivery, request event catering, and contact our team.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Use the website in any way that breaches applicable local or international law
  • Attempt to gain unauthorised access to our systems or data
  • Transmit viruses, malware, or other harmful code
  • Copy, reproduce, or distribute website content without our written permission
  • Use automated tools to scrape or harvest data from the website

3. Online Orders

When you place an order through our online shop, you are making an offer to purchase the selected items at the prices shown. We reserve the right to accept or decline any order. An order is confirmed only when you receive a confirmation from us.

  • All prices are displayed in euros (€) and include applicable taxes unless stated otherwise
  • Menu items, prices, and availability may change without prior notice
  • We strive to prepare your order accurately; please check your order upon collection or delivery
  • Estimated preparation and delivery times are indicative and not guaranteed

4. Reservations

Event and catering requests made through our website or by email are subject to availability. We will confirm details, menu selection and pricing with you before your event.

5. Payment

Payment methods available at checkout will be displayed at the time of order. All payments must be completed before your order is processed unless otherwise agreed. We are not responsible for delays caused by payment providers or banks.

6. Intellectual Property

All content on this website — including text, images, logos, menus, and design — is owned by or licensed to Mama Kitchen and protected by copyright and trademark law. You may not use our branding or content for commercial purposes without our express written consent.

7. Limitation of Liability

We take reasonable care to ensure the information on our website is accurate. However, we do not warrant that the website will be uninterrupted or error-free. To the fullest extent permitted by law, Mama Kitchen shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or our services.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable German law.

8. Third-Party Links

Our website may contain links to third-party websites (e.g. social media, booking platforms). We are not responsible for the content or privacy practices of those sites.

9. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Germany. The courts of Chemnitz shall have exclusive jurisdiction over any disputes, unless mandatory consumer protection laws provide otherwise.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes take effect when published on this page. Continued use of the website after changes constitutes acceptance of the updated terms.

11. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Mama Kitchen
Chemnitz, Germany
Email: info@mamakitchen.de
Phone: +49 177 8019332